Customer Support Specialist

London, England, United Kingdom · Account Management

Description

Arachnys is a Regtech business which uses a unique combination of robotic process automation to help our clients defeat financial crime and manage risk. We build cutting-edge software which allow organisations to undertake enhanced due diligence, compliance and investigative research.

This is a fast growing and complex market where large financial institutions, are increasingly focussing their attention on due diligence to ensure they do not work with customers, suppliers or partners who will expose their business to regulatory or financial risk.


We are looking for an Customer Support specialist to join our London office, who has some experience managing customer support for professional services or software companies.


As a Customer Support Specialist you will need to:


You will work closely with the Account Management team to make sure clients are happy and see value in the products we deliver.

Requirements

This is an junior role and you should apply if:



Required experience:

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